POSITION: PROGRAMME COORDINATOR
Department/Office: Common Purpose Ireland
Responsible to: Programme Director
Physical Location: Dublin but flexible
Duration: Permanent ? Full Time
Salary: ?**Apply on the website**,**Apply on the website** plus
shared bonus system
BACKGROUND TO COMMON PURPOSE
Common Purpose is a global social enterprise across Asia, UK, Europe,
Africa and the US that was founded in **Apply on the website** that
develops leaders who can cross boundaries. This enables them to solve
complex problems both in organizations and in cities. We deliver
face-to-face and online leadership courses for multiple generations of
leaders: from students in universities to senior leaders in
organizations and society.
Common Purpose (Ireland) is a licensee of The Common Purpose
Charitable Trust delivering experiential leadership development
programmes in Ireland. Common Purpose (Ireland) was established in
**Apply on the website** as a charity and Company Limited by
Guarantee.
We are currently looking for support for our programme delivery team
who are based primarily in Ireland but as part of a wider global team
with colleagues also in the US, India, Singapore and Australia. You
will be supporting our programme delivery for a broad range of clients
and participants, from young people to senior leaders. This role is
full time and flexible regarding location and regarding in-office or
home-based.
_Common Purpose is an equal opportunities employer so welcome
applications from minority groups._
MAIN PURPOSE OF THE ROLE
The Programme Coordinator is a member of Common Purpose staff
reporting to the Programme Director with dotted line supervisory
accountability to the CEO.
The Programme Coordinator has supportive administrative and customer
service responsibility for Common Purpose (Ireland). The role is to
support the quality, sales and delivery of Common Purpose programmes
in Ireland while providing administrative support to the team.
RESPONSIBILITIES
1) EVENTS AND PROGRAMME COORDINATION
* Responsible for the efficient administration of all systems and
activities pertaining to Common Purpose Ireland?s suite of
leadership development programmes
* Support Common Purpose teams in delivering high quality virtual,
in-person and livestreamed events, programme days, launches, and
alumni events, under guidance of the Programme Director
* Manage the administration and coordination of virtual programmes
during the sessions using Zoom, including creating and managing
breakout rooms, communicating with participants using the chat
function, sharing slides and handling client issues
* Compile information, sales and briefing packs
* Identify materials for the curriculum and produce quality
supporting materials
* Liaise with, and visit, venues prior to in-person and livestreamed
events; organise catering; handle venue bookings
* Regularly liaise with, and support, programme participant groups
e.g. in relation to dietary requirements, biographies, support with
the participant website, App, and assessment procedures
* Identify, contact and brief contributors, panellists and visit
hosts
* Physically set up the venue for in-person events e.g. set up the
room, registration arrangements, etc. (*Should you have a physical
disability, we will work around these job tasks to accommodate you.)
2) SYSTEMS MANAGEMENT, FINANCE AND GOVERNANCE
* Data entry and data cleansing on systems and databases including
Common Purpose global CRM
* Maintain and maximise the use of IT systems
* Run and organise the office systems
* Keep Common Purpose knowledge base up to date
* Order stationery and office supplies; handle post and maintain
effective office administration procedures
* Vendor management
* Preparation and administration of documentation relating to
governance, the Board and Advisory Group
* Report on KPIs against the strategic plan
3) RELATIONSHIP MANAGEMENT, SALES AND MARKETING COORDINATION
* You will act as the key communicator for programme participants
before, during and post programmes via email, social media, phone, web
portal and App communications.
* Support the team with marketing initiatives; PR opportunities;
graduate communications
* Regular telephone and email contact with businesses, public sector
organisations and charities arranging sales/recruitment meetings
* Sales calls to follow-up when information has been sent
* Research case studies through our knowledge base
* Regularly update the sales database with contact details and track
customer movements
* Maintain regular communications and good relationships with key
stakeholders (e.g. programme participants, advisory group members,
contributors and alumni)
* Present a professional, helpful and efficient image of Common
Purpose at all times
N.B The main duties and responsibilities of the post are outlined in
this job description. This list is not exhaustive and is intended to
reflect the main tasks and areas of work. Changes may occur over time
and employees will be expected to agree to any reasonable changes to
the job description that are commensurate with the grade and in line
with the general nature of the post. Employees will be consulted about
any changes to the job description before these are implemented.
PERSON SPECIFICATION
Common Purpose (Ireland) are willing to consider candidates from any
background or capabilities provided they can demonstrate their skills.
The person appointed will essentially demonstrate:
ESSENTIAL
_QUALIFICATIONS, EXPERIENCE AND COMPETENCIES_
* An undergraduate degree (or equivalent qualification) in any
subject preferably in a business-related subject
* **Apply on the website** years in office management, event
management, customer service or administration
* Must be a team player who thrives on deadline-driven projects and
can deliver under pressure
* Meticulous attention to detail & excellent organisation skills
* Excellent written and verbal communication skills
* Ability to organise and analyse data to detect patterns and
opportunities
* Ability to maintain high standards of professional conduct at all
times: telephone, email and in person
* Highly IT literate with experience in using Word, Excel,
PowerPoint, email and CRMs
* Self-starter and ability to get up and running quickly
* An understanding of and commitment to Common Purpose?s mission,
values and behaviours
* An interest in positive change in the world
DESIRABLE
QUALIFICATIONS, EXPERIENCE AND COMPETENCIES
* Event organisation experience
* Good knowledge of the area, its key issues, and significant
organisations
* Experience of working in an office/ sales based environment
* In depth experience working with CRM databases
* In depth experience with financial procedures ? invoicing,
tracking cashflow, financial reporting
* Experience working with online communications platforms ? e.g.
Zoom
* Knowledge of Irish financial regulations and company law and
governance
* Knowledge of the Charities Governance Code or
qualifications/experience in public policy
HOW TO APPLY
Please send your CV and a COVER LETTER outlining why you are
interested in the role to **Apply on the website** by Friday the
**Apply on the website**nd April.
We need : English (Good)
Type: Permanent
Payment:
Category: Others
